I have found the product (Quick Hitch) to be of good quality. Being that I am a first-time tractor owner, I had some questions regarding the quick hitch because I couldn't get it work both of my Frontier implements (RB2072 and RC2048) without having to unbolt and re-bolt the top hook in different positions. Doing that hardly made switching implements quick. I sent an email to their support email address asking if I was doing things correctly, and thinking since they sell lots of these, they may have suggestions for me. I never heard back from them. After googling the topic extensively, this seems to be a common issue, and one common solution is to modify your implements to make them all work properly. I did find a replacement top hook that is an inch smaller than the one that came with the Titan. If the hole pattern on it matches the Titan hole pattern, I will purchase it for $40 off of Amazon as I think that will resolve my issue. My main issue was that the top hook is 5 1/4" tall, and the spacing on my rear blade implement is 5". This meant that I had to move my top bushing to a new location, higher than normal, which puts me out of sync with my other implement. I'm hoping the new hook will resolve my issue. Other than the "no response" from their support, the product seems good and well worth the price.