The implement is of good quality. However, your customer service rep jbilie is useless. UPS Freight was going to wait for up to 3 weeks to deliver the item to me. I reached out to Titan and your rep jbilie simply stated it was out of his hands. So I called UPS freight and convinced them to stick it on a truck that was traveling near where I live. I drove my tractor with forks, 3 miles to meet the truck. I found the pallet and metal frame smashed and broken. After an hour we finally got it out of the trk and onto the ground where I had to hacksaw the frame to get the implement out. Three hours later I got it home. In short, Titan shipped the item and then left me with no support. I will likely not order from Titan again. jbilie sucks, fire them.