On may 1st Purchased a quick attach pallet fork attachment for $750.00 plus tax on may 3rd 23' i got 1 fork, on may 4th I got another fork delivered at 3:33pm by fedex, which was loaded at the grand rapids fed ex the same morning. The carriage, which I am still missing (5/19), was supposed to deliver on may 4th, but never got put on the truck and was left at the grand rapids mi FedEx. I waited and watched it sit at the grand rapids fed ex till may 10th,(I assumed it would make it eventually) where its status changed to delivered on may 4th at 12:00pm. On may 3rd I got notification from titan that my 1st fork was out for delivery, on may 3rd I got notice from Titan that my fork carriage is delayed, on may 4th I got notice from titan that my 2nd fork was delivered, (the carriage was not ever emailed that it was delivered). On may 11th I emailed Titan because the fork carriage shipment status changed to delivered on the 10th. Where titan tolde since fedex said it was delivered, I had to dispute it with fed ex. Same day I called FedEx to despute the missing carriage, they told me titan has to start the missing delivery thru their account. So I re contacted titan and discussed, they again re directed me to fed ex. So I re contacted fed ex, only to get sent back to titan. Spoke with someone at titan and asked for a manager, I was supposed to get a call back that day or the next, 5/14-5/15. Never got call or email, so I emailed them 5/16, and never got a response. Emailed 5/17 no response. Now 5/19 I've called titan again, got re directed to fed ex, and back to titan 5 different times. During titan interaction today I tried to return it, for a refund...I cannot return it because it's Missing parts...wtf! So I again ask for a manager, shocker, No managers available, so they'll call me back. 2nd time now I've not gotten a call back. Also While talking today, with fed ex and titan,it has now been too many days since the package has delivered for either company to dispute the shipment. Really wishing I had security cameras to show the 1 pkg delivery on may 4th. So I'm basically screwed out of $750 because no one will do their job! There is proof in the tracking it was never delivered.