I ordered a scratched and dent titan spreader from there website. Normally I expect scratch and dent items to just have a few scratched and dents but what I received was a heavily used spreader thrown in a box with missing and dented pieces and no instructions for assembly. When I called there customer service to return i waited 1/2 hr to talk to an "overseas representative (this apparently is not a US company) and told to enclose pics which I did. Just received an email from this company stating they don't do returns. Stay as far away from this company as you can.