I was hoping for a great experience and a nice product, but neither happened. I was looking for a pallet fork set for my John Deere Tractor and after placing my first order, I got a confirmation email and noticed the pallet fork frame was black, I immediately called the salesperson back and told him the item number was wrong, so he was going to try to stop the shipment, but it had already been picked up by the delivery service. Next, I was transferred to someone in shipping and they were going to try and have the shipment returned, which did happen and took nearly 2 weeks. After the shipment was returned to Titan, I called and placed another order for the Pallet Fork set for my tractor. After a week I received my order and when I tried to attach the Pallet Fork Frame to my tractor, it wouldn't fit. One side was very tight and I was able to get it to engage the John Deere Hook and Pin attachment. The other side was over .125" shorter between the hook and pin and would not engage the John Deere Hook and Pin attachment on my tractor. At this point, I contacted customer support and was asked to see if I could have it altered and welded. I don't have any capability to do this on my remote property. So, I was told I would have to return it for a refund. So, the bottom line is I don't have a set of Pallet Forks for my tractor and I'm very disappointed.