Have purchased before and never had a problem with customer service or fitment. I received my pallet forks for my Kubota LX2610 with squick attach. Pallet forks arrived got them on my tractor and they kept falling off. Contacted Titan and sent pictures showing the bottom plate was off and to wide causing over 1/2 gap and making the quick attach sit on an angle. They sent me an reply saying that I need to order a plate and have it welded. Let them know I am 100 disabled vet with limited mobility and asked for them to send a replacement back plate. Still getting the run around after 4 replys. The customer service told me it "ki d of fits the quick attch for Kubota yet every other attachment purchase fits to spec. Been wasting over 2 weeks trying to get it resolved. It's a material difiency issue with their suppliers yet they want me to order a apart, and find a welder. I told them I need help moving it and don't know a welder and concerned that if a welder didn't fix it they wouldn't honor the warranty. Oh, since we are talking about their warranty it says. 1 year (replacement, repair, or refund). Should have stood by your product and sent a replacement back plate and not give a 100 disabled Vetran the run around. Never will I purchase again nor recommend this company as it does not honor its commitment nor it stands by its equipment. Should have purchased a Landpride. They care and their equipment is built to specifications as Titan claims their does. Poor customer service and poor product support. Thanks for screwing a 100 Disabled Vetran. Real American!