It probably should be lower. I bought a scratch and dent item, assuming it was scratched or dented, not missing parts. I gave them a 3 instead of a 1 because it had to be partially my fault. It is misleading to sell things that are unusable except for parts, in my opinion, without saying that. :Live and learn what names you can trust, and which you cannot trust. Of course, I did not immediately open the item, and therefore I could not return it, but the return policy for defective items/missing items should not be you pay when they ship you junk either. If you sell something defective and make a customer pay, that does not reflect well on you. Sad too because I purchased around 5000 in equipment and the 100 item left me with a very bad taste for the business.