Purchased a set of pallet forks for my tractor. They shipped out only the back piece and never gave FedEx the 2 forks. After 2 weeks of waiting and FedEx saying it was undeliverable because they never received the packages, the rep from Titan, Grace told me she would need approval for a replacement because I had not purchased the "shipping insurance" they offer. What insurance would I need to cover a shipment they never sent? Ultimately, they did finally send out the 2 forks and I did receive them which is why they received a 3 star and not a 1 star review.
2 years ago
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