I ordered (2) items a stump bucket and a set of fork extensions. The stump bucket arrived, Titan and FEDEX have miss placed my fork extension. Shipping was labeled as free, but I had to pay a $75 handling fee and a $24.99 shipping insurance fee. So a week after delivery and paying an extra $99.99 my “shipped” and marked as “delivered” fork extensions are not at my farm and I still have no resolution from Titan or FEDEX besides they are investigating and looking for them. My original call looking for my fork went to an overseas call center, the lady was nice, no issues there. But the customer service after the call has been 2 emails both saying they are looking for my forks with no contact info or point of contact to talk about the issue or resolution. I called FEDEX and started the search with them. They manifest says two items, they have a picture of the pickup from Titian showing two items and yet they delivered one item and marked it as delivery complete. Moral of the story gear seems good from what I’ve seen, just be prepared for headaches and don’t be in a rush to get your work done.