BEWARE BEFORE ORDERING FROM TITAN ATTACHMENTS-REMEMBER, THEY DONT MANUFACTURE, ONLY IMPORT MOSTLY FROM CHINA-Ordered a global pallet fork frame from the “scratch and dent” sale. When the frame arrived it was obviously a customer return unit and was damaged beyond use. CUSTOMER DAMAGED RETURNS ARE NOT A SCRATCH AND DENT PRODUCT!!The bottom rail on both sides was severely bent out from obvious customer misuse/abuse. The forks will not slide on the frame due to the damage. Within 10 minutes of delivering, I contacted titan attachments. Their response from someone named christen in product and warranty is that it will be submitted to warranty and will take between 30-45 days. It’s not a warranty issue!!!! They shipped me a damaged, unusable product and I contacted them immediately. This is a horrible way to treat a customer. They knew the product was damaged when they shipped it. Now they won’t respond to my follow up emails asking for resolution. Consider purchasing from them as a last resort.