Product received was as listed in size and looks to be a good strong unit. However when I received it I immediately unpacked it. Wrapped in plastic and cardboard under that I could see that it clearly had been tossed around. Multiple tears in the plastic and the cardboard. The corners had missing paint, scrapes on several sides, down to bare metal. The cardboard had no additional cardboard inserts or styrofoam to protect the unit at all. I immediately wrote a note along with pictures and a video of the unwrapping, but I have heard nothing. I simply asked for them to send me touchup paint and a reduction in my price since it is not in Brand new condition. Still crickets. It was sent FEDEX, however the shipper is not the problem, the packaging and the cardboard used is inferior. I have received other items from other manufacturers with foam corner protectors, additional cardboard covers, etc. Even the cardboard if it had been pristine, would never survive the weight and shipping without additional support and protection pieces around the unit. Disappointed to say the least that I can't get a response and any acknowledgement that they want to make it right. If you buy it don't expect it to be perfect when it arrives!
1 year ago
Titan Attachments has a
4.4
average rating
from
26,677
reviews