Ordered pallet forks 3 weeks ago. Pin weld is off by 1/8” per John Deere spec. After 3 emails and photo submissions, no response. And after finding a direct contact/email (Angelo), and sending two more photo submissions, no response. Am coming up on the 4 week guarantee timeframe, and expect this is the customer service strategy. I never write poor reviews but feel I need to forewarn others of this poor quality and poor service. If I get resolution, I will update this post but am expecting not. Ron order #11100370391 8/8/23.
1 year ago
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