Scratch & dent was more like a "Scratch & Drop". When I asked the associate that assisted me upon my phone order I was told that they were minor imperfections like paint chipping or smaller blemishes, no way for him to know what to say the one I would order & get would have wrong but that it would be fully functional. I went ahead with the order & the shipping was fast, Drop could've even because they use FedEx but the whole upper rack portion of this attachment is totally trashed. There's no way you can straighten that out, only way is to cut it off & weld new on. I have yet to put the forks on it & check to see if it mounts to the tractor as I am undecided @ fixing or just selling them to someone else that may have the extra time to get them like they should be. Seem to be pretty well built, just got more damage than led to believe unfortunately