So I ordered this and it came pretty fast in 2 separate deliveries. But, it was missing the pins that join them together making it useless. Took me several days to actually speak with a live person to address it. The replacement parts order was confirmed 1/9, I still have received any confirmation of shipping. Have been listening to your hold music for an hour now after being transferred to where I need to be. Pretty crazy my order was incomplete but my satisfaction doesn’t seem to be a priority here at all. Keep sending me surveys and the longer I am waiting the more my desire to fill it out has grown. Pretty much have a heavy useless pile of metal that I may end up purchasing another somewhere else so I can do what this was purchased for in the first place. Unbelievable.