The package was damage upon arrival and parts may have been damage, a large bolt that holds the rake to the frame. I will not be able to determine that until the missing part (a large handle with a nut welded on) arrives and I can put it on. I contacted Titan Friday afternoon via telephone where no one answered, I left a call back number, no one called back. I finally sent an email and recieved a response on the following Monday. I paid an additional $45 to have the ATV Landscape rake delivered before the rains came so that I could use it. When it got here it was damaged. To date the replacement part has still not arrived, that was twelve days ago, so I am still waiting. I will be getting all my implements from Everything Attachments from now on.