BEWARE .... I storngly recommend you purchase the shipping insurance Titan offers through Route. Please read on.
I read several reviews about damaged shipment problems with Titan so I purchased the shipping insurance. Glad I did. Their packaging is not adequate for these parts. These parts are heavy and have sharp edges so the single wall corrugated box they use doesn't stay intact during shipment. Parts will be missing when you receive the shipment. It happened to me twice on this order; therefore, after receiving two (5) assembly shipments, I still don't have enough parts to install (5) teeth onto my tractor bucket.
The first insured replacement order process was handled quickly through Route and Titan also shipped the replacements quickly. Unfortunately, the second order suffered the same shipping fate as the first shipment. Its now its been close to 2 weeks and I'm still waiting for more replacement parts. I have not heard anything from Titan about the fulfillment status either. I'm not sure if they are even working on the second, insured, replacement order. If the second replacement shipment went as easy and quickly as the first, I would have scored the rating higher. The parts appear to be heavy duty.
1 year ago
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