A bit frustrating. And I'm a Titan Attachments fan, this was my second purchase in two weeks - the bucket was a 5/5. Unfortunately, the 5 foot tree boom is servicable, but a bit of a disappointment. The item pictured on the website has reinforcement plates on each side of the boom at the crux of the boom - the one I received is simply welded. The boom pictured on the website fits perfectly and squarely into the quick-tach plate (note: the 5 foot tree boom is a two-component piece). My boom does not fit squarely and had to be pounded into place with a 5-pound dead blow hammer. I had hoped to fabricate other items to insert in the boom receiver, but the fit is so poor, it is probably a one-shot deal. Again, the one in the website picture fits nice and square. The quick-tach plate packaging was basically destroyed by UPS and the item has the associated dings and scratches. This was probably a quiet protest by UPS because each of the two items was listed as 60 pounds each, and yet the Titan website describes the weight as 168 pounds - basically 48 pounds of steel (i.e. 168 - 120 = 48) got "lost" somewhere along the way and I received the brunt of any fallout via a damaged product. PS: I already wrote a review online, but it NEVER showed up - my guess is that you're screening your reviews.