when we recieved the forks there were parts missing and i still havent heard back on when i will receive the replacement parts. when this arrived 2 of pins holding the hydraulic pistons in place on both sides were not attached. i was able to find 1 of the pins and the set screw for in but i am still missing the other. i called customer support and was told that they would try and get another one to me but not sure when it would ship, they had to send this up to another department cause the part missing isnt on the diagram for parts. we received this item over a week ago and stiln no answers on when we will get the part or if this is even an option. i even asked to get this part off of another set of forks they show to have in stock and send it to me then replace the ones they have there. i was told they have to be packaged seperatly to it takes longer to ship. not sure what that has to do with it but that was 5 days ago and radio silence since. these look like they will work great but until i have this pin and set screw, this is no use to me.