The tree puller arrived on time. But when I purchased the puller I described my tractor and ask if it would connect to my application. When it arrived the quick attach ends were to large. Although the grapple worked fine. I called the product support and that guy was awful I explained to him that I got the wrong quick connector we the wrong ones and he said that was the standard size. Very argumentative and disrespectful person I have ever had to deal with. I told him I would just call the phone # where I purchased the attachments. He stated fine they will just refer you back to me. The worst of the worst product support. It doesn’t speak well for Titan attachment. All I was trying to do was just swap out the quick attach ends so I could use me new tree/ pole puller. After my recent purchases of 6ft brush cutter, grapple, and a quick connect set of forks I was expecting better service. But I did tell him if this was the best product support Titan offered I would purchase anything else from a different equipment supplier!