This is really not about the piece of equipment. But things that happened getting it here and getting it to function with our tractor. Several times it was listed for delivery but it wasn’t so I called customer service for the delivering co.as I had been staying home to receive it. The lady I spoke to was very helpful. She actually tried to called the terminal where it was coming out of once it would be delivered. She couldn’t get an answer so she said she Would make co bract and would call me back which she did. She gave me a delivery date and gave the driver my phone number so we would have ample time to get my guard dogs secured. Fortunately my husband was home when it came as I would not have been able to get it off the truck . The driver was very courteous and helped . For whatever reason the tail gate would not go to the ground making it much more difficult to retrieve it from the truck. Eventually my husband and the driver were able to secure it and get in our driveway. Probably due to the fact it weighed over 1000 pounds made what might have been simple a lot more aggravating in being able to move it. Will this deter us from buying from Titan No. this is the 2nd product we have bought in the past couple months . Josh has helped me both times and was very helpful in taking my order when my I couldn’t get it done on line