I would give a 2 star for the ordering process or should I say customer service. I looked on the site and was thinking of ordering but undecided. I then recieved several Emails offering me 10% off of the order i had put in my basket (mini forks). I decided to order so I went to the link and tried to order with the 10% off, it would not do it. I got another link so I tried it, still no luck. I call the order deppartment as was rather rudly told thet the discount didn't apply to my order they were already discounted. I was very nice and told him the email explecitedly said it was for my order, i.e. the mini forks. He wouldnt budge, I offered to read him the email, he was rude and said it doesnt apply. I decided to go ahead and order. While I was ordering it offered me to get 10% other items including different mini fork! As soon as I ordered I got another email again saying I could get 10% off. So not very happy with that. A good not they shiiped out rite away and I paid for the expidided shipping and recieved the order in less than a week! The bad news there was they woould not fit my Rural King 24 tractor with bobcat connection. I had to grind out 3/8" out of both side to get the locking pin to drop. Luckly I could do this or this would have been a major hassle. Overall I am pleased with the product.