As per the last entry about TJC PLus and fully agree with their comments. I joined the "membership" for this and was told it would be an automatic renewal every month. This was not true as their terms say you have to renew this monthly. When I called Customer Service they said it had elapsed over Christmas. No notification of renewal date was send to me, and I had ordered other items over this period, but again was not told it had run out. I was charged £6.95 for top delivery - which is next day delivery - which of course is not possible over Christmas. I emailed TJC to complain and outline the issues I had, but fobbed off - especially as they said it would go to a higher management level for a decision. There has been no response to my question. I agree that this is misrepresentation. I will not use them again. Interestingly the Managing Director of the holding company says it is important that we get customers to have "repeat purchases".