If I could give 0 I would . Customer Service is poor at best , incompetent at worst .
A simple task of changing an address to difficult and took 4 attempts . My Father changed as a one off to get a gift during lock down sent to me and a living nightmare to get changed back , I have received every single parcel my Dad has ordered since . I would not mind if I did not live 200 miles away !!
So sick of it I am now having to pay for the privilege of having these goods collected
by a courier
It is not for me to tell my father who or what to spend his money on but I truly hope no longer with this company just awful and not even quality goods , mass produced and really not value for money