I ordered nearly £500 worth of jewellery 2 weeks ago. Since my confirmation e-mail I have heard nothing. I need the jewellery for a wedding 2 days from now. Yesterday I waited on TJC’s phone line for 29 minutes. A pleasant young man didn’t know why my order hadn’t been posted. I asked for someone senior to call me back and let me know what was going on. I have not heard from TJC. Disgraceful.
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