Bought over £200 within the last two months . I was astonished to see I had been charged £40, £3.99 per item when on the day I bought this items nothing was mentioned all day about having to pay for warranty of £3.99 per item. It was the pre Christmas special, everything under £20. When I finally received all the items (3 deliveries in total) I rang complaints to say why was the fact that warranty charge was never once mentioned . Was offered £10. Which I refused and asked to speak to someone higher. Never rang me back so rang again and young lady apologies and said I would be contacted. Yet again not! Have spent over the years thousands of pounds and am so disappointed with the aftercare I have received. NONE.