My experience has been absolutely diabolical I order an air fryer at the beginning of May when it arrived it had been used and was covered in cooking oil I called to arrange a return and was told it would be collected the next day the courier arrived but TJC hadn’t provided me with the returns label so it was rearranged for the 10th this went ok but as of today 24/05/22 I still have not received my item and the only offer of compensation was £5 off my next order which I have no intention of using as I can’t trust this company
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