The online purchase procedure is straightforward, dispatch and time to delivery is good. Returning items appears straightforward although I have not had to do this. The two pieces of moissanite jewelry recently purchased are attractive and has a quality appearance. It's too short a timespan since purchase to say how well the stone settings or the plated finish will wear, but to date there are no issues. A physical (rather than an electronic) copy of the jewelry certificate sent with the items would be preferable, but this is my only negative comment. Overall I'm very happy with the service and the quality of the jewelry I received from TJC, and based on recent purchases, I recommend TJC, the items have not disappointed, and the pricing is very reasonable.