I returned 9ct Gold ring(Ruby and Zircon). I paid £6.00 special delivery to return this ! which had been worn only twice. It was signed for by TJC on the 28/03/19.....Having heard nothing. I rang the company. To be told refund was imminent would be about 3 days... ..No refund no contact. This company are unbelievable. Not at all helpful. If you buy £10.00 stuff you tend to expect rubbish.. When when purchasing 9ct Gold With stones. You tend to expect better!
Will wait and see,before I involve trading standards!