Sani
TJC REVIEW I’m so annoyed after paying next day delivery and ordering over £8,500 plus only from my new residence not to mention my old flat.. which is a lot more worth of products I’ve ordered with this channel their customer service is a sooo horrendous to say the least.. I’m chronically ill and a couple of their advisors have been so rude and not even let me finish asking about my enquiry for the expensive products I paid for.. what snowflake generation we live in.. that the advisors are the ones being rude the customer. Not dealing professionally with a query and cutting me off for voicing my concern of not receiving my products when they say I have. That’s stealing people’s money and not giving them their goods. Their supervisor surinder doesn’t even call back even after me chasing them on the phone for a week being promised to be called back. The other thing is the advisors taking the calls are making the customers look for the order no’s for products by streaming through every email when that is their job. They don’t want to listen to you and it feels like they’re all making judgments on you by sitting on their backsides bad mouthing customers if they get frustrated and show concern for their items not being received. Disgusting behaviour to be honest.. I’m left disheartened and astonished. They don’t even put you through to a manager and so you have no one to discuss your query. They make you feel like you’ve committed a crime for speaking. They tell you’re raising your voice or being rude just to threaten you for making them investigate the query. I really don’t deserve this kind of service a a valued and loyal customer. PLEASE DON’T BE ORDER FROM THEM
4 years ago
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TJC has a 4.2 average rating from 3,183 reviews

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