Well I have spent thousands of pounds with this company I have used them for over 13 years however the past 18 months the customer service and quality of goods has deteriorated dramatically I don’t think there staff in the warehouse can read it’s either that or they just don’t care and stick anything in the package Before Amet left the place ran much better but for me now it’s done I used to buy so many Christmas and Birthday gifts but no more I tend to agree they are coming across as a deceitful company and I believe it’s about time the trading standards investigate this company thoroughly