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SUSAN F
SUE FARMER GIVING IT ONE STAR IS ONE TOO MANY, I HAVE TRIED TO RESOLVE A PROBLEM WITH THEM FOR TWO MONTHS NOW THEIR CUSTOMER SERVICE IS APPALLING, THEY HAVE SENT ME ITEMS I HAVE NOT ORDERED AND WHEN I ASK FOR PROOF THEY CAN NOT BUT EVEN THOUGH THEY SEND ME A RETURN LABEL THEY WILL NOT REFUND ME THE POSTAGE, I HAD TWO ITEMS SENT TO ME ON THE SAME DELIVERY BOTH WITH THE SAME CODE BUT THE PRICE WAS TWO DIFFERENT AND EVEN WHEN THEY STATED IT WAS THEIR AGENTS FAULT THEY WOULD NOT REFUND ME (I HAVE EMAIL CONFIRMATION, WHICH I HAVE SENT COPIES OF ALL MY PROBLEMS VIA EMAIL AND POST TO THE MD SRIKANT I AM STILL AWAITING ANSWERS) I WILL NEVER ORDER FROM THIS COMPANY AGAIN AND HOPE OTHERS WILL FOLLOW MY LEAD CUSTOMER SERVICE IS A JOKE. PS I COULD TICK ALL OF THE BELOW EMAIL, TELEPHONE, LIVE CHAT, AND POST.
5 years ago
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TJC has a 4.2 average rating from 3,188 reviews