DO NOT BUY FROM TJC READ THIS FIRST. I returned 2, Diamond, gold rings by special delivery to Tjc for a refund. They refunded one but took the £600 refund off the second one. I contacted them via there customer service India, as they don't give out any contact details for there UK employees even though this is were they are based. After 2 months of email and phone calls assuring me not to worry I will get my refund and keep giving me different time periods every time I contacted them as to when it would be in my bank. Finally after 2 months I said I would take legal action. Within days of this they are now claiming not to have received the second ring even though they were in the same parcel . The weight of the parcel is recorded on my receipt and would not have come in at the recorded weight had there only been one in it, also both rings were recorded on the Tjc returns form I sent back . They are now trying not to give me back my £1499.00 refund. Tjc will not give me any proof of what they are basing there decision on and no one in the UK have contacted me or respond to my Breach of Contract letter I have sent to there UK head office by special delivery . I Will be taking Tjc to small claims court if I do not get my refund paid in full. I have been a customer for a long time and spent a lot of money with Tjc and always paid in full for items I have kept, had I wanted the ring I would have bought it.