Ordered a diamond eternity ring, it arrived with a diamond missing. Ordered a second ring, diamond fell out next day after wearing. Both rings were returned and refunded. Stupidly ordered a 3 rd ring that cost just under £2,000, it was stunning but after around 5 weeks of wearing it it lost a diamond. Returned to Tjc and they said it was wear and tear so my fault and they wouldn’t refund or exchange.. Took it to a reputable jeweller who said the ring is very poor quality and all the stones were loose!! I couldn’t wear it because I was scared about loosing more of the diamonds in it! The actual diamonds are of good quality so I had them reset into another ring shank, this cost me a further £1,400. Absolute joke of a company with less than useless customer service. If I could give 1 piece of advice it would be to avoid them like the plague!!