My ex asked me to open a profile with them and then changed all login details when we fell out, I reached out to their customer support to help get my account back cos I put in about $5000 and they were of no help, mind you this was money that I planned to use for the porch in front of my house. I found the recovu24 team via the reviews on the platform and gave them a trial and they got me my money back in a matter of days. I do recommend them to anyone having a similar problem