For one I've never had to speak to customer service the site works always! Never had to do a return I wear my hat I got foe tomboy and I wear it every day actually might buy another one since mine has been around for about 3 years lol wow thats a long time to never change a hat ! Then the bathing suits I got about the same time as the hat and I have never worn a bathing suit befor buying one here now I can finally have a proper suit that covers me even when swimming! Bathrob awesome wearing it as I write this so happy I got one ! I love how the company is so inclusive! No problems checking out. Prices are fair since they are great quality and last a long time plus they are unique! Never had an issue with delivery either stuff always comes quickly ! Thank you tomboyx for all you do