I was switching from Tonik due to drastic price increases. The switch was then "temporarily" blocked by Tonik as I had an outstanding balance. I paid the outstanding cost on the same day. They were then supposed to unblock the switch but they didn't. I then receive another email stating my subscription with Tonik had been renewed and I would go from being charged £35 to £83 every month! I tried to contact them again yet they have ignored all of my emails and just keep trying to take more money completely disregarding my switch. Several months later, I have now been sent an unpaid bill reminder with debt collection threats! Truly awful company all round. Hidden costs, dishonest, bad customer service. Avoid this scam like company at all costs.