It is impossible to overstate how bad Tonik energy are. Do not use them under any circumstances. They have been overcharging me since I joined them and they currently owe me almost £800. I have been trying to retrieve this for half a year and they always agree they owe me the money, they say they will process a refund, and then never do. This money is mine, Tonik don’t dispute it but simply don’t pay it back. It seems many others have the same trouble with this appalling company, just read the reviews on trust pilot. I implore you to avoid Tonik, if you don’t you WILL regret it. Still waiting for a refund.