placed my order for a clark sander, paid the required postage costs at the checkout stage only to be emailed the next day and informed that i have to pay a further £50 to cover the shipping as the item was to heavy, i don't live in a rural location either, very disappointed i asked for a full refund as they are cheaper on other sites i was then informed the the accounts department were very busy and it would take up to 30 days for the refund to be processed , the item was not cheap at £236.00 so i reported this so called company to paypal who are dealing with it, the call handler was dismayed ad eager to help recoup my monies