I went into Swansea topshop earlier today to return a skirt for my daughter. I had to have the money returned into a gift receipt, which was done. After everything was completed the girl folded the receipts up & handed them back to me. When I got home I got the receipts out & realised I didn’t have a gift card, which I read I should of had.. I phoned the shop & was told I’d been given the card which I hadn’t & also have a witness who says the same. I put everything she gave me straight in my pocket & didn’t take them out till I got home. I think it’s disgusting that this could of happened & will be looking to spread the word about the shop service.