I Have ordered a coat, have had 4 missed deliveries apparently. Don't know how you can say that are "missed", when you actual mean that delivery was never made, no attempt to delivery item at all. Very unhappy, 4 days or my life I am never getting back, thanks.
When you contact them for help you are told that is a contractor Hermes and you need to contact them. Now that I have mentioned this Hermes to friends, they all know how bad there are and are surprised that I didn't know this!!!!
Do not order a home delivery from Topshop EVER.