A fabulous company. I ordered some toys on eBay but unfortunately some of the order was out of stock. They messaged and called a couple of times to help come up with an alternative, my son picked another one but sadly it was out of stock, and after a couple of goes we found something my son was happy with. My son has autism, so doesn't deal well with change, but the team at Toptoys2u went above and beyond to make sure he was happy. They also put some amazing free gifts in the package and lots of sweets. My son was totally over the moon. We'll definitely be using them again.