Read this BEFORE you think about buying from Touchwood Motors! Touchwood Motors is a small single person business who sells sub standard cars from a small backstreet plot on a view by appointment basis. The owner who calls himself Adam (NOT his real name) sold my daughter a Mazda CX-5 with numerous faults. Within weeks of driving it away it developed serious mechanical issues. It was taken to a nearby garage who carried out a cursory inspection, confirmed the head gasket had failed and even condemned the brakes which were seized. Touchwood after weeks of discussions finally recovered the vehicle, held it for several weeks and returned it in a condition which made it even more unsafe to drive. A further inspection and data check by two independent garages revealed that 3 of the ABS sensors were faulty, a major turbo oil feed pipe had been badly repaired with plastic metal, the cabin was filling with exhaust fumes, water was leaking from the turbo gate area and there was a serious issue with the steering. We therefore rejected the car on the grounds that it was unroadworthy, not fit for purpose and actually unsafe. Despite this Adam (NOT his real name) refused to accept the rejection and only after EIGHT months of emails, calls, and finally an interjection by the finance company legal team did we manage to get part of the monies which we had paid for the car. So, in a nutshell I would very strongly advise you AVOID Touchwood Motors at all costs. He sells cars which may not be mechanically sound and in fact could be very dangerous. He then denies all responsibility and will do everything he can to delay and frustrate a legal rejection of the car. I strongly “suspect” he simply buys cars from an auction, gives them a clean and then sells them in any condition and without any credible mechanical inspection without a conscience, in this case to a single mother with small children
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Posted 5 months ago is rated 1.00 based on 1 reviews

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