I ordered the goods to be delivered on 14th February and they were not delivered until 15th as I missed a confirmation phonecall. Nothing on the website says I would receive a confirmation call. If I order something I expect to receive it when I booked to receive it without the need of a further confirmation. Unless I phone you to cancel the order I want the goods. This has caused me great inconvenience having to take the day off work to be home to receive the goods and the plumber I had booked then not being able to fit the part as it arrived to late and he had to cancel, costing me more money and having to wait a further 2 weeks without a shower until he is available next. I also believe you have now sent me 2 showers as I believe one has gone to my work as well as the one I have received at home. Not a good first experience of your company.