My order was delivered in first class time. Unfortunately one of the taps was faulty, no fault of Tradetaps, a manufacturing fault. I was offered spare parts to rectify the problem - rectify the problem? - this is a brand new item and I am expected to repair it. Totally unacceptable to me. Numerous emails and phone calls later I am promised a replacement pair of taps, but trying to obtain further information proved difficult. Hopefully this will be resolved as this whole situation is frustrating to say the least.
5 years ago
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