Very good price and quick delivery. However, I do have one issue which prevented me from giving five stars. I purchased an Ideal Standard Concept Air back to wall WC unit (SKU: E1149B2) and there was no mention of a cistern on the website so I assumed it did not come with one and purchased one separately from another supplier. When the back to wall WC unit was delivered I found that it was fitted with a cistern and had a hole drilled in the panel to take the flush button for the included cistern. As the cistern that I'd purchased was better quality I wanted to use that one which meant some mucking about removing the included cistern and made drilling the hole I needed more difficult (fortunately 'my' cistern needed a larger hole and not a smaller one). I now have a spare cistern.