Awful !!! Stay away! Horrible service and extremely rude staff !!! The promise next day delivery if an order is placed before 12:00, which I did and the double checked with the Customer Service that it's really next day. The answer was that they cannot do it and deliver the day after. Item was critical but I still could wait. Then I received DPD text that my item will only be delivered after weekend. Called customer service - super rude!!! they told me that they couldn't load the item on time and offered me to pay extra 10% of the order to get in on Saturday or still wait for after weekend or cancel. I suggested that responsible business would absorb extra delivery cost in this situation and not fail the customer and they started laughing. Overall - that's my very worst customer experience ever!