They do not accept withdrawals of certain coins, even after the required waiting period. Fortunately, I was able to withdraw my funds through L I N C O X R E C L A I M, but I would not recommend this firm, particularly their "investment" accounts. Their platform is unreliable, and their customer service is terrible. I am enraged and feel misled. I will never use their services again and will tell others to avoid them. This incident was a tremendous problem for me, and it made me realize that I needed to do a lot more research before utilizing any financial services in order to avoid being burnt like this again.