When northern rail were on strike between Newcastle and middlesbrough the train line app didn't provide me as a customer relavent information that the trains were on strike.
When I reported this matter to train line and asked to be refunded for my ticket they emailed saying that the fault doesn't belong to them and that I had to seek compensation from northern rail.
They aren't very helpful and I felt disrespected by this company.
5 years ago
www.trainline.com has a
2.0
average rating
from
1
reviews
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