My experience with Travel-Direct was excellent. I was wanting a china visa , i gave them a phone call and they advised me on what to do when filling out the forms ( nothing was too much trouble) , the application process was the simplest site that i had found (VERY EASY ) with minimum forms to fill in. i also advised a college of mine to use this company as he was struggling to find someone he thought might help him, i have just got an email back from him saying Thanks , his process was successful and he was very pleased i sent him to Travel-direct . From my experience with these guys i couldn't recommend them highly enough, If you have any doubt just give them a ring they will help you