I have been deeling the person called eric(hamyue) he arranged pilgrimage package for me I was not happy with hotel I paid extra £605 for a hotel because I was going with my children I choose near to Makkah he send me confirmation I was agree because hotel was very close and 5* I was going 13 February and he rang me 12 February and said me I upgrade you hotel and giving you better hotel I said I don’t want best I want which is I already choose .He was so upset he was pushing me that you should agree that you are happy to change the hotel I said I don’t want to change he try his best till end than I was flying from Manchester I was litterly cry that why without my permission he change my hotel and also paid a lot of money why I am staying in cheap hotel without me permission he send me new reservation I was crying he said to me I can’t do any thing now it’s happend you can talk to maneger I talk to maneger he also blackmailing me that if you don’t want it go where you want we don’t want your money back we don’t change your hotel tHis company is totally fraud please please do not choose them I will now request saudia defate hajj take certificate back because in the name of Allah they trapping people and do the fraud